In a bid to improve safety and build trust, ride-hailing giant Uber has launched a new rider verification process. The initiative involves cross-checking user information with third-party data and may require riders to submit government-issued IDs or selfies. Uber believes this will deter fraudulent behavior and create a safer environment for both drivers and passengers.
In an effort to increase safety and trust, Uber announced it will now allow riders to get verified.On Tuesday, the ride-booking company unveiled its rider verification process to help confirm that its users are who they claim to be, with the goal of making Uber a safe and trusted place to ride and drive.
RELATED: Uber launches shuttle service for airports, concerts, gamesIf Uber can’t validate that information, they can choose to upload their government-issued ID, such as a driver's license, a passport, a national identity card, or other documentation. They said they may also ask for a selfie.Uber noted that the process is not a guarantee of someone’s identity or good behavior, but said it can help the company build trust and accountability on its platform.
Uber Rider Verification Safety Trust Fraud Prevention
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Lyft is testing a new rider verification safety measureAnna has been a freelance writer for more than a decade. In that time, she's covered everything from electronics to esports, from marketing to magic. Her tech and entertainment reporting has appeared on Ars Technica, Mashable, Digital Trends, and more. She especially loves playing, making, and geeking out over video games.
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