Shifts in working practices will reshape tech’s Californian heartland. More firms will hire remote workers outside the region
of the healthiest buildings in San Francisco.” Giving a tour of the new headquarters of Uber on a recent afternoon, Michael Huaco, the ride-hailing giant’s head of “workplace and real estate”, does not hide his pride. And he has plenty to be proud of. Employees make their way to work stations up a wood-panelled staircase, then through a sun-soaked atrium which doubles as the conduit for the building’s natural ventilation. Meeting rooms and nooks with couches abound; desks are scarce.
Even so, tech temples had begun to seem anachronistic long before covid-19 washed up on California’s shores. Traffic was making the daily commute an insufferable two-hour ordeal. Most computer programmers came to the office but really worked elsewhere—in the cloud, managing projects with Trello, on Zoom and Slack. Designed to be lively, tech offices were often eerily quiet. Realising this, companies began to open more of them beyond the Valley, and to make more use of the virtual realm.
As physical space shrinks the virtual sort will expand. The pandemic has already set off a battle among Google, Microsoft and Salesforce over which will be the dominant platform for online work. Some less well-known services have seen user numbers go through the roof, among them Figma, a tool for prototyping apps and websites, Miro, a virtual whiteboard, and Envoy, which helps firms conduct health screenings, order food or book a desk.
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