What goes up may not come down at Jamaica train station. A broken escalator is causing problems for passengers trying to get to JFK Airport. They say the fix is too little too late. ElleMcLogan reports.
Until then, those with heavy suitcases or mobility issues have to find an alternative, which could pose problems during peak travel times.As subway and AirTrain fares continue to go up, riders say that infrastructure in disrepair sends the message that passengers are not the priority. Port Authority said in a statement:
"Completed in the early 2000s as part of the original build out of the Jamaica Station, this escalator was in need of a major overhaul. "Due to ongoing supply chain issues, the specialty replacement parts have been on backorder since fall of last year and have recently been delivered. "We are frustrated by the supply chain issues and now that the parts have been delivered, we are prioritizing this repair and expect work to be completed in August. In the meantime, there are two elevators that run from street level to the station and we have reprogrammed the escalator that normally goes down from the station to the street to instead run up from the street to the station.
When he returns from Europe at the end of the summer, Whalen hopes he'll see the descending escalator back in operation.
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