LONDON: The Port of Dover, Britain's main gateway to Europe, on Friday declared a"critical incident" over long delays, blaming a lack of French customs officials for causing a bottleneck as holidaymakers left for summer breaks.
The port had recently increased the number of customs booths to accelerate the process but it said on Friday they were understaffed, leading to delays of up to four hours at the start of what is typically one of the busiest periods of travel, when schools break up for summer. The major delays at the port, which led to gridlock within the town of Dover, come as some airports also struggle to recruit enough staff to manage the post-pandemic rebound in travel, leading to chaotic scenes at London airports.A spokeswoman for the Port of Dover said CEO Doug Bannister had declared the situation a"critical incident". They did not specify what it meant in practical terms.
"We are doing everything we can ... it is not a border force problem as such, it is the French authorities. All we can do is continue to work with them," Stuart said.
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