SINGAPORE: Banu Partiban’s daughter was in her first month at primary school when she and her husband received a WhatsApp message from another parent.
Chances are parents today are in a parents’ group chat or even a few groups. But not all see the need for this.Some parents — and children — describe these WhatsApp groups as “competitive”, and as the question of whether to stay or leave arises, the programme Talking Point investigates whether parents’ group chats are even becoming toxic or inadvertently hurting children.
Research by the Nielsen Norman Group found that 90 per cent of users are quiet observers who only read the messages, 9 per cent are active in the conversations, and 1 per cent are very active users who provide a lot of information. “We need to have someone the neutral party, to let every member of the group chat have peace of mind, for example simple rules like ‘No messaging after, say, 11pm’ … no sensitive issues no bad-mouthing each other.”The use of WhatsApp could also expose teachers to disparaging remarks, insults and contempt shown by parents.
The 35-year-old agreed with Talking Point host Diana Ser that, from a parent’s perspective, WhatsApp group chats “allow for some kind of checks and balances” in that parents should know what happens within a school and the issues at stake. Diana Ser finds out from a group of pupils whether they’re too reliant on their parents’ group chats.
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