Sports players, coaches not all game for SportSG's new pilot ballot system for booking courts under ActiveSG

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SINGAPORE — Since March 1, Sport Singapore (SportSG) has been offering a “fairer” way of booking public sports facilities through a beta ballot system, but the feedback from some early users is that it needs some fine-tuning or risk pushing out regular users of the facilities.

Sports players, coaches not all game for SportSG's new pilot ballot system for booking courts under ActiveSG

Some suggested refining the existing"fastest fingers first" system instead, such as having a hybrid model or a waiting list Speaking to TODAY, several coaches and regular badminton players have raised concerns over the new system. They foresee difficulties in scheduling their lessons and regular playtime due to the unpredictability of the balloting outcomes.

After logging in via Singpass, users may choose from facilities available in 16 locations, including Bedok, Bishan, Clementi, Chua Chu Kang, Jurong, Pasir Ris and Tampines. People who play sports as a social game had expressed frustration over their inability to secure court bookings at ActiveSG's sports halls and the OCBC Arena at the Singapore Sports Hub.

During the trial period, which runs alongside the old system, SportSG said that it would gather user feedback to improve the new system.Since the beta system is still new, not all of the coaches and players interviewed by TODAY have tried it. Mr Chen proposed splitting the quota for the courts so that registered coaches may book through the first-come-first-served system, whereas the ballot can be for all players.

“It’s pure luck, like the lottery. effort, and you get rewarded for waking up early to book your slot.” “And if the next interested party doesn’t accept within a specified period, then it automatically goes to the second in line.” Infotechnology professional Anthony Yeong, 43, who plays badminton with his children, said that the ballot system was a step in the wrong direction because it does not provide transparency on how the ballot is conducted.

“If hiring a warden for spot checks is too expensive and not sustainable, initiate a snap-and-reward system around it. This would allow anyone at the venue to validate and verify if the booker is present. For example, a photo of the person who made the booking would be publicly available without other private information.

 

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