SP Group offers extra 6 months’ warranty for Tengah’s cooling system after leak complaints

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The chilled water usage rate for the system will be reduced "to bring added value and cost efficiencies", SP said.

SINGAPORE – Utilities company SP Group, which manages the centralised cooling system in Tengah town, will offer an extra six months’ warranty covering the system’s piping and trunking within flats.

This move comes after some residents of the first three Build-To-Order projects in the new town, The Straits Times reported earlier in March. Civil servant Alvin Lim, 32, who is expecting to collect the keys to his four-room flat in Tengah in the first quarter of 2025, said he hopes the extra warranty can be extended to more residents.

The system uses chilled water to remove heat, unlike conventional air-conditioning units that are connected to outdoor compressors and use refrigerants to cool down flats. Daikin, which is responsible for installing the centralised cooling system in Tengah flats, said it tripled its team of workers rectifying condensation issues. PHOTO: HAMIZAN JAILANI

 

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