Slack to fix error in new direct messaging feature over harassment concerns

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Workplace messaging app Slack Technologies Inc said it was working to fix an error in the direct-messaging feature it introduced earlier on ...

LONDON: Workplace messaging app Slack Technologies Inc said it was working to fix an error in the direct-messaging feature it introduced earlier on Wednesday, which could have lead to online harassment.

The feature enabled users to send direct messages to anyone inside or outside their company through Slack Connect. Users could send an invite to any partner and start messaging as soon as it is accepted, the company said in a blog post.

As companies around the world shift to working from home due to the COVID-19 pandemic, demand for services provided by Slack and Microsoft Corp's Teams have gained traction as offices conduct meetings remotely.Slack said on Wednesday it planned to soon expand the direct message invitations feature to all teams, including those on free subscriptions.

 

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