The seller said he was preparing to deliver ladders for the whole week on Apr 30 when he injured his back.
"It was so serious that I could not stand up. Paramedics were activated and I was sent to the accident and emergency department," he said, sharing with Stomp a photo of his medical certificate from Khoo Teck Puat Hospital.Some of the orders, however, were refunded by Shopee. "On that day, we were unable to contact Shopee as it was a public holiday, so we continued delivering ladders despite the chance of being unpaid.""Shopee has refunded me," she said."But awareness of such scams should be made aware to the public.
"The envelope the seller sent stated"ladder" so it was very obviously done on purpose. To date, the seller has not dared reply to my message on why he sent me a piece of cardboard.""We investigated the issue and have since suspended the seller and issued a full refund to the user," the spokesman said.
"Shopee is committed to creating a safe shopping environment for our users. We have stringent guidelines in place on the sale of products on the platform and will continue to work to make online shopping more enjoyable for everyone."
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