“As these e-mail addresses do not belong to Case and as the e-mails did not originate from Case, we are unable to ascertain the number of affected consumers,” added Ms Lee.
The consumer watchdog had alerted consumers on Sunday through notices on its website and Facebook page, as well as through e-mails to consumers in its database. Ms Lee said: “We have also conducted checks on our IT system and database and confirm they remain secure and have not been compromised.She added that those who receive a similar e-mail notification should not click on the links or chat icons, and should not disclose personal information and bank details to any third party.
“Case will not direct consumers through e-mail or live chat to visit another website to receive updates on their cases or to receive monetary compensation,” she said.
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