Samsung denies new Galaxy phone burnt from malfunctioning

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Samsung on Tuesday stood by its new Galaxy S10 5G model after a South Korean smartphone owner posted pictures online of a charred handset claiming it had mysteriously “burnt”.

The tech giant, which three years ago was forced into an expensive and embarassing global recall of its Galaxy Note 7 devices over exploding batteries, told AFP an “external impact” had caused the damage, rather than an internal glitch.

“My phone was on the table when it started smelling burnt and smoke soon engulfed the phone,” Lee told AFP, adding: “I had to drop it to the ground when I touched it because it was so hot.” The model was released on April 5 as South Korea aims to take the lead in new technologies that experts say will transform the way of lives for millions of people.

 

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