Safety first approach or ‘damage control’? New SIA measures after turbulence on SQ321 flight sparks debate

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Some have characterised the new measures as an overreaction on SIA's part, predicting that the changes will be rolled back after a while.

SINGAPORE: In the wake of the emergency landing Singapore Airlines SQ321 had to make on May 21 due to sudden and severe turbulence,Flight SQ321 landed in Thailand 10 hours after taking off in London after the incident left one dead and others injured.

Some users claimed SIA implemented the new measures as a means of damage control or were just for show, with one calling it a “Usual knee jerk reaction.” “It’s inevitable that in-flight procedurals will be modified. This may seem like a clumsy reaction but it’s what they can do atm. I suspect there’ll be refinements and new SOPs implemented in the near future,” a Reddit user pointed out.

They questioned, “Can we really blame SIA for their supposedly ‘reactionary’ measures? And we’re worried about in-flight meals and quality of service…”

 

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