'Please don't do this to F&B': Burger joint owner calls out family for getting half-eaten burgers replaced

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It's pretty common to have customers griping about F&B establishments, but it looks like one F&B outlet is biting back by calling out their unreasonable customers as well. Owner of burger joint Nothing But Cheeseburger (NBCB) Tommy Wong took to TikTok to call out a family of three who visited his shop in Katong last Thursday (July 28). The 36-year-old...

Owner of burger joint Nothing But Cheeseburgers called out a group of diners for repeatedly trying to change their half-eaten burgers.It's pretty common to have customers griping about F&B establishments, but it looks like one F&B outlet is biting back by calling out their unreasonable customers as well.

Earlier, Wong had mentioned that his staff are trained to let customers know beforehand that his joint's burger patties are usually done medium or medium-rare. A while later, the father came to the staff with the same request but he had already eaten more than three-quarters of the burger with just a mouthful left, Wong said.Just when he thought he was done, the mother approached them too, asking for a replacement as well."Please don't do this to F&B shops, it's very unfair to them," Wong urged. "You basically wasted [everyone's] time... the shop don't even make money on your order, lose money some more.

Originally a home-based business, NBCB opened its first outlet at Orchard Central in March, and has since expanded to its second outlet at Katong I12. "There are definitely genuine requests such as pregnant customers, or customers who just recovered from illnesses. As an F&B outlet we will always be customer-centric, but unfortunately, there are times where people just take advantage [of us]."

 

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u doe knuw katong area hab plentee of reallee riched peasants butt pretend 2 act dumb...pae $1..demand $3 meals....

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