NTUC FairPrice increases online capacity, reinstates S$3.99 service fee as online orders surge

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SINGAPORE: NTUC FairPrice will increase its online capacity by 30 per cent in the coming weeks and will reinstate a service fee for all online orders.

Advertisement“We adopt a transparent pricing approach - there are no hidden mark-ups on products themselves as our online platform maintains uniform prices with our brick-and-mortar stores," said FairPrice Group CEO Seah Kian Peng.

A multi-tiered delivery fee structure will also be introduced"to provide more flexibility for shoppers to vary their basket sizes and optimise savings for their online purchases, making online groceries accessible to more households", it added. READ: COVID-19: FairPrice expands purchase limits to include cooking oil, canned products; further caps on sales of toilet paper, poultry

Previously, slots were quickly taken up when released, leaving many customers with no opportunity to order their daily essentials, said FairPrice.

 

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Funny that in most all other businesses, as the volume goes up, the price comes down. In the last 12 months NTUC free delivery has quietly gone from $39 to $59 and now $79. If they aren't getting efficiencies from all these extra deliveries they are doing, they have big issues.

I’d walk to nearby store to buy. $3.99 I can buy a meal

If Hawkers can “support” by not charging delivery fee, why can’t Fair price with its huge business volume ?

With this, are we still encouraging members of the public to stay home and avoid going out?

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