MOE requests forensic investigation after data breach

The software company at the centre of a hacking incident in April has been asked by the Ministry of Education to appoint a forensic investigator to evaluate its systems and processes, and provide recommendations to prevent a recurrence.

He was responding to questions by MPs Mr Don Wee, Ms Joan Pereira and Dr Wan Rizal about MOE’s approach to ensuring the security and integrity of students’ personal learning devices, as well as measures to protect against online harm and data breaches. Mobile Guardian determined that the compromised support account was mainly due to inadequate password management, rather than the unauthorised individual exploiting vulnerabilities in its systems, he said.

It is not able to change any configuration on the students’ personal learning devices, Mr Chan said, adding that none of MOE or government IT systems have been compromised as the portal is not connected to them. “This included suspending all administrative accounts that could be used to access MG’s management portal,” Mr Chan said.

On April 19, the ministry sent e-mails to all users affected to explain what the leaked information could be used for in the event that phishing or scam attempts were made, Mr Chan said.

Education STUDENTS Data Protection Hacking

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