Man buys $260 Adidas football boots that begin to break after 4 months, says Adidas and seller refuse to take responsibility - Singapore News

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The customer felt the blame was going back and forth between the reseller and Adidas, and no one wanted to be accountable or take responsibility for the issue. Finally, he ended up buying a Nike product, as it has a clear policy on such matters

SINGAPORE: A man took to social media after being disappointed by the brand and seller of a pair of football boots that began falling apart after only four months.Adidas boots from WestonSG just last January.He then brought the shoes back to WestonSG, where he was told that it wasn’t the store’s problem because the issue with the boots was a manufacturer’s defect. Therefore, he needed to go directly to Adidas.

Being treated like a soccer ball, I ended up buying Nike as replacement because I have totally lost trust in the brand I supported for years and because Nike have very clear policy on manufacturer defects covering 3rd party authorized dealerMr Lim added that this is the first time he has encountered a problem with an Adidas product and that he had previously believed in their quality.

“But once I knew that they don’t stand behind their products quality, that’s the moment I and all friends/family switched to other brands, for now it will only be Nike,” he added. He also wrote that if someone buys a defective product from the brand via an authorized third party, they need to count themselves “UNLUCKY…BECAUSE YOU ARE AT FAULT FOR CHOOSING THIS BRAND’S PRODUCT AND NO ONE ELSE TO BLAME BUT ONESELF.The Independent SingaporeSend in your scoops to news@theindependent.sg

 

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