Prem Kumar, 28, said that he had waited from 10am in hopes of snapping up his preferred seats closer to the tunnel but was disappointed to find only one section open. He said: “Usually when you log on at the time when ticket sales open, you get good seats but here, you get better seats if you wait.”
Another fan, Mohammad Rizal, said that when he first tried to purchase tickets online at about 12.10pm, it showed that there was only one section available. Sensing that it was possibly down to a glitch, he tried again about an hour later and found that he could not find three seats together. Previously, there were no issues as it was free seating.
Responding to queries from ST, FAS director of commercial & marketing Jonathan Wong said that FAS had experienced a temporary technical difficulty with the website upon the launch of ticket sales.
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