MILAN : Italy's government has sought clarification over an outage that has been affecting nine million users of Internet provider Italiaonline's webmail services since Jan. 23, it said on Wednesday.
Undersecretary Alessio Butti, who is in charge of technological innovation, said in a statement he had asked Italiaonline for details and to protect users' data while promptly finding a solution to the problem impairing popular email services Libero and Virgilio. Chief Technology Officer Diego Rizzi on Tuesday ruled out an external cyber attack and said the company had been working relentlessly to solve"an unforeseen infrastructural problem".
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