PHOTO: Facebook/DBS, The Straits Times fileAn elderly man narrowly avoided becoming a victim of a love scam, all thanks to some vigilant bank staff.
"Alarm bells blared in my head," said the bank officer. Rohani said she tried to explain to the customer that he could be the target of a potential scam, but the latter refused to listen.As the man was hard of hearing, Rohani wrote a note to him saying: "I can’t make the transfer for you, because I believe that you’re about to be scammed."
"I discovered that the account had been flagged for suspicious transactions. It was also a personal bank account, instead of a business account like he mentioned," she said. Left with no other option, Siew Lay called the police. Shortly after, some officers arrived and convinced the customer to leave the premises."I’ve been with the bank for over 35 years, and I’ve witnessed scams become more and more elaborate. Sometimes branch staff are the 'last line of defence' in protecting our customers from being scammed so we do our best to keep up with the latest scam modus operandi.
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