'Issues not addressed, management not sincere': Kinderland hires new principal, installs more CCTVs but some parents say insufficient to reassure them

SINGAPORE – Some parents remain concerned even after Kinderland hired a new principal and installed more closed-circuit television cameras in one of its pre-schools, after videos of a teacher allegedly manhandling children at that branch went viral on Monday.

Some parents told The Straits Times that the meeting was “insufficient” to reassure them, adding that the issue of refunds for parents who have withdrawn their children from the school was not addressed. Some also felt the management was not sincere in wanting to resolve the problems. One of them, a 32-year-old marketing executive who wanted to be known only as Ms T, said on Friday: “Their manager was pushing it off.”Ms T said on Saturday that the dialogue was “not very fruitful” because the management team told parents it needed to review issues raised before responding.

Mr L, who is the director of a company, said the parents had suggested that teachers should be able to use their personal devices in “emergency cases”, following the school’s Facebook post on Wednesday that its staff will no longer be allowed to use these devices, such as mobile phones, during teaching hours to “prevent the misuse of photos and videos of our children”.

“We have always encouraged whistle-blowing. We want the teachers to come to us and inform us of any incident if they do notice it,” he added. “We want to monitor whoever is mentioned, and then also to see what actions we can take.” As his son was in the video, Mr K said Kinderland apologised to him on Aug 17 or 18 for forcing his son to drink water. When he saw in the video that his son was also hit by the teacher, he approached the school.

The new principal, who will start work next Monday, was also introduced to parents at the first dialogue. Mr Seet said the principal will be “walking about” more often and have a larger presence in the pre-school.

Source: Education Headlines (educationheadlines.net)

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