India coronavirus shutdown hits outsourcing groups

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NEW DELHI (FINANCIAL TIMES) - The nationwide shutdown in India because of coronavirus has left some of the world's biggest outsourcing companies racing to maintain services for global clients.. Read more at straitstimes.com.

NEW DELHI - The nationwide shutdown in India because of coronavirus has left some of the world's biggest outsourcing companies racing to maintain services for global clients.

The spread of Covid-19 in India prompted Prime Minister Narendra Modi to announce last week that the country would enter a 21-day shutdown with a strict curfew and only essential services running. They have also had to lobby for exemptions so they can continue sending some workers to offices to perform critical functions, such as maintaining clients' cyber security systems.

"This is the crown jewel of the Indian economy," said R Chandrasekhar, former president of industry association Nasscom and a former government IT official. Pankaj Kapoor, an analyst at JM Financial in Mumbai, said most IT companies were managing despite the difficulty. "Organisations have trusted TCS to manage their technology and continue to place their confidence in us to help them tide over this situation," the company said.

 

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