I'm shocked and disappointed, says customer as Royal Caribbean cancels 2 cruise sailings over Covid-19 outbreak

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SINGAPORE - Cruise operator Royal Caribbean International has cancelled its next two cruises to nowhere after it detected Covid-19 cases among its crew. This move will affect customers who have bought tickets to sail on the Quantum of the Seas ship on Monday (Jan 31) and Thursday (Feb 3). It had first announced the cancellations in e-mails to affected customers...

The Straits Times file

The operator then said in a media statement on Sunday afternoon that the cruises were cancelled "in an abundance of caution". The operator said the positive cases were immediately isolated. Meanwhile, close contacts were quarantined and tested."As per safety protocols, the ship will also go through a deep cleaning and disinfection."Customers booked on the Monday and Thursday sailings will be offered compensation in light of the cancellations.

"We regret having to cancel our guests' long-awaited vacations and appreciate their loyalty and understanding," said Royal Caribbean International. Wealth management consultant Mandy Tan, 36, who is currently on board the Quantum of the Seas, said she has not heard any announcement about the Covid-19 cases so far.

 

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