'I felt extremely guilty': Food delivery rider in Malaysia gets angry with unresponsive customer, later realises he's disabled

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When an unresponsive customer kept him waiting outside in the heat, a food delivery rider soon grew annoyed and impatient. However, his anger later turned into regret after his discovery of the customer's disability. Malaysian GrabFood delivery rider Irfan Nizam posted a TikTok video on Friday (Sept 22) sharing how he had been forced to wait outside the customer's house,...

When an unresponsive customer kept him waiting outside in the heat, a food delivery rider soon grew annoyed and impatient.Malaysian GrabFood delivery rider Irfan Nizam posted a TikTok video on Friday sharing how he had been forced to wait outside the customer's house, after his calls to the person. After a few minutes, I heard a voice, asking me to come in [into the house compound]," Irfan wrote in his video, reported The New Straits Times.

"How stupid I was for being angry, without checking [the situation]," read the subtitles on his video, The New Straits Times reported.Irfan then passed the food to the wheelchair-bound customer through the door grills, noticing that the latter had a bright smile on his face after receiving the food. He then apologised to the person who ordered the food for giving in to his anger while waiting under the hot sun, and also wished for the uncle to stay safe and in good health.

 

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