Victims would realise they had been scammed only when they notice unauthourised transactions had been made from their bank accounts or cards, said the police.
The police advised the public to always verify buyers’ profile on online marketplaces by checking the account’s verification status, creation date, reviews and ratings. They also urged the public to verify URLs, noting that only domains that end with carousell.com or carousell.sg are Carousell domains while other links such as carousellpay.com, carousell.xxx.com, carousell-pay.com, carousell.pay-sg.com are not domains from the platform.“Carousell users are advised to be wary of buyers asking for an e-mail address or phone number on the pretext that these details are required for the buyer to make an order through Carousell Protection," they said.
“Carousell does not ask for payment, order confirmation, or card details via external sites or e-mail.” For more information on differentiating genuine Carousell websites from phishing sites, spotting scam trends, or transacting safely on the platform, the police advised users to check with the platform’s help centre.
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