Huawei has begun to reach out in batches to 5,000 customers here who were promised $100 discount vouchers following its $54 smartphone promotion that went awry on July 26.
With Huawei keen on preventing a repeat of the chaotic scenes witnessed on July 26, the number of vouchers sent out daily is carefully moderated based on expected customer traffic at its stores. Disappointed customers went on social media to vent their anger, saying Huawei should have made it clear that limited sets were available for the promotion.
To redeem the voucher, customers must present the SMS, their identity card and a QR code from a link in the text message. Huawei began contacting customers from Aug 2. "The price for the Y6 Pro is also lower than in the first promotion, so I consider this a stroke of good luck." he said. Courts' offer is valid until Aug 31 and can be redeemed only at its flagship store in Tampines. Customers need to show the original text message.
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