No doubt you’ve heard many horror stories over the years: Home buyers blindsided by unexpected costs, terrible workmanship and delays, and – in worst-case scenarios – the contractor ghosting them and vanishing with the money.
Which is why you should always try to minimise your payment upfront, and have a good payment structure that helps to facilitate a win-win working relationship. After all, you are going to be living in the home for the next couple of years. And as tempting as it is to be able to move in quickly, it’s better to have a well-constructed home from the beginning, than to deal with renovation issues down the road.
You can ask for a copy of their insurance, as this usually shows how much they are insured for and the damages amount that they can claim for. Always ensure the issue of defects is fully addressed, and spelled out to your satisfaction in the contract. Remember, the final payment should only be due after all the defects are rectified.For example, deciding to add or remove a partition, or change the design of a feature wall.
Also, remember that sometimes your project manager can just quit halfway due to a variety of unforeseen reasons. If you’ve relied up to that point on future works that have been promised over calls, you will face an uphill battle trying to prove that these were communicated. Get everything in writing.Especially for first-time homeowners who have less knowledge of what usually is included in the scope of work, you’d want this to be as detailed as possible.
What happens if your cabinetry starts to warp after just a year? Or if the tiles used are already starting to fade? Some materials may come with warranties that last a lifetime; others may have no warranty at all. On top of that, you need to know who to contact regarding these warranties, and how.
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