member Prema Sugesh shared with the community on Thursday that her mother was feeling unwell, so they booked a Grab to the hospital.
“Throughout the journey, this guy was complaining to my mother how at this hour he’s only getting S$13.10 for this trip,”Ms Sugesh’s mother was feeling nauseated and informed the driver of her condition, asking him if he could stop talking, but the driver allegedly wouldn’t stop complaining. ”My mother could barely walk, and he stopped her outside NUH, saying that he can’t turn in to the A&E!”Ms Sugesh expressed frustration at the Grab driver who allegedly refused to drop off her unwell mother at the National University Hospital Accident and Emergency department, on top of complaining about the seemingly low fare.
Ms Sugesh, who also works as a nurse at NUH, confirmed in a comment and an attached video that vehicles are allowed to stop outside the A&E to drop off passengers as this was different from the ambulance bay mentioned by some netizens.Others also noted that the S$13.10 fare from Boon Lay to NUH was “reasonable.”
“How much is he expecting? S$20? And for heaven’s sake, there’s an emergency on board; he is lucky that he is even getting paid,”Netizens advised the family to file a complaint to Grab directly, and hopefully, the matter would get addressed.
I believed hiz min fare$ xpected is $39.90
Grab should waive payment for this trip , its an emergency and the driver inflicted unneccessary emotional pain on a sick patient and was haggling on an agreed price and he agreed on the job . Goodwill payment from Grab please
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