Frustration with registration process as Malaysia’s Vehicle Entry Permit deadline looms

to “fine-tune” the system, Malaysia’s Transport Ministry said in April that the VEP will be enforced from October.But people have been complaining on social media about the"chaotic" registration process that requires an excessive amount of information and inconveniences drivers because of the need to cross the border to complete the process.

In a HardwareZone forum thread dedicated to VEP, user BeyondTheSky posted on Tuesday that appointment slots were fully booked until the end of September, while dates for October were unavailable.On a Facebook post detailing steps on registering for VEP, Yong Zhi Tan commented: “Just logged in to see and all slots are red now. I guess I have to the RM150 fine if they don’t postpone.”Malaysia’s Transport Ministry has said that setting up a VEP requires a"simple three-step action".

When CNA tried registering for an account and logging in, the website had trouble loading on several occasions. Once logged in, motorists will need to enter their vehicle details, including their Certificate of Entitlement and engine information. While most details about the vehicle can be retrieved through the Land Transport Authority's One Motoring website, some information - such as the number of axles on the vehicle - was not readily available.

“We will soon announce the date and location where you can collect your VEP RFID tag via VEP website as well as other channels,” it added.Some have successfully registered for the VEP from as early as July, but have yet to receive an invitation to book an appointment. However, some netizens remained unhappy about having to complete the registration process in Malaysia.

anthonyloke Dear Mr Loke. This is a serious problem. Surely there is a better way ? I registered in 2018 and your website has been hanging for 15 min as I was updating my particulars.

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