SINGAPORE: A technical support employee for a Malaysian subsidiary of Singtel retrieved unauthorised billing information belonging to Singtel customers and sold them, with the details later winding up in the hands of loan sharks.
Part of his job was to look into billing disputes. To do this, he used a Singtel system that gave him access to billing details of Singtel customers for the past seven years, including their personal particulars, the products and services they had bought and billing history. Adnan agreed and began receiving about seven emails monthly to check on five to eight account numbers. In return, he received RM1,000 to RM1,200 each month.
Between April 2019 and July 2019, Mohamed Maher, in common intention with Adnan, performed 273 such unauthorised screenings of bill records.
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