only got a refund from Foodpanda after threatening to make a police report.The bouquet, which cost $103 including a $15 delivery fee, was meant to be delivered to his wife's office at 9.30am.
Despite making multiple phone calls and repeated reassurance from the vendor 'Baby & Mummy', Shaun's order was still not delivered even when his wife left her office after 6pm.When he contacted Foodpanda the next day at 8am, he was told that his order would reach in two hours and that he would get a $7 voucher if he waited.
Shaun recounted:"I then told Foodpanda what's the use of delivering today as Valentine's Day is already over? "I asked for a refund which they were not so keen at first until I brought up the topic of calling the police. They immediately refunded me the full amount although to my Foodpanda wallet." Some netizens sympathised with Shaun, but others questioned why he had waited till Valentine's Day to order the bouquet.A few users tried to comfort Shaun and applauded his efforts to send his wife flowers.Floral Garage says woman's complaint about damaged bouquet is 'based upon ignorance about flowers'