SINGAPORE: Some Tengah flat buyers who signed up for a centralised cooling system have complained of issues ranging from it not being cold enough to condensation and leaks.
While already adopted commercially, the concept is new to public housing and optional for home owners. Those who prefer conventional air-conditioning units can install them instead. A home owner, whose flat in Plantation Grange is under renovation, said he noticed a few drops of water on the floor and condensation on the cooling unit even before he turned it on. The issue was resolved after the team connected a valve within the system, said the 29-year-old, who gave his name as Manny.
In reply to these issues, SP Group said it has a"systematic and convenient issues reporting and rectification process for residents". He said he turned the temperature down to 16 degrees Celsius, but felt that this was comparable to temperatures of between 23 and 24 degrees Celsius with conventional air-conditioning.
"To be honest, I'm not sure it's a defect or it's really meant to be like that, because it's not conventional air-conditioning ... but I do know that my current air-con at my parents' place is 10,000 BTU and it's so cold.Others said they were satisfied with the coldness, or that their system cooled down eventually.
A home maker who wanted to be known as Ms Tan said that the airflow from the cooling unit in her bedroom was colder than the living room's, possibly because the latter area was larger.