NEW DELHI: India's antitrust watchdog is looking into allegations that Facebook's WhatsApp is abusing its dominant position by offering payment services to its vast base of messaging app users in the country, three sources told Reuters on Friday .
The complaint, which has previously not been reported, comes at a critical time for WhatsApp, which is aggressively working to fully launch its payments platform in India, where it has been beta testing it with 1 million users since 2018. The antitrust complaint alleges that WhatsApp's large user base meant it was dominant in the messaging app market, and the company was forcing its payments feature on to its existing users.
While the antitrust case has been filed against both Facebook and WhatsApp, the complainant has urged the watchdog to investigate only WhatsApp, the second source said.
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