Exclusive: Amazon rolls out machines that pack orders and replace jobs

The company started adding technology to a handful of warehouses in recent years, which scans goods coming down a conveyor belt and envelopes them seconds later in boxes custom-built for each item, two people who worked on the project told Reuters.Amazon has considered installing two machines at dozens more warehouses, removing at least 24 roles at each one, these people said. These facilities typically employ more than 2,000 people.

Amazon is famous for its drive to automate as many parts of its business as possible, whether pricing goods or transporting items in its warehouses. But the company is in a precarious position as it considers replacing jobs that have won it subsidies and public goodwill. A key to its goal of a leaner workforce is attrition, one of the sources said. Rather than lay off workers, the person said, the world's largest online retailer will one day refrain from refilling packing roles. Those have high turnover because boxing multiple orders per minute over 10 hours is taxing work. At the same time, employees that stay with the company can be trained to take up more technical roles.

Walmart started 3.5 years ago and has since installed the machines in several U.S. locations, the person said. The company declined to comment. Many venture-backed companies and university researchers are racing to automate this work. While advances in artificial intelligence are improving machines' accuracy, there is still no guarantee that robotic hands can prevent a marmalade jar from slipping and breaking, or switch seamlessly from picking up an eraser to grabbing a vacuum cleaner.

These machines are not without flaws. CMC can only produce so many per year. They need a technician on site who can fix problems as they arise, a requirement Amazon would rather do without, the two sources said. The super-hot glue closing the boxes can pile up and halt a machine.

when the population is increasing but jobs arr scarcer... ppl cannot afford the things... then what?

creating a factory...

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