There have been more customer service delays in Singapore, with recent figures revealing a staggering cost of S$1.24 billion in lost wages.
Singapore Business Review reported that last year, Singaporeans collectively endured over 30 million hours on hold, a concerning statistic that points towards businesses taking more time in resolving customer-related issues. This translates to approximately two full working days per individual, contributing to a substantial nationwide wage loss.
ServiceNow has issued a warning that sluggish service solutions could escalate business operating costs. On average, employees are dedicating 4.7 working days to resolve each customer issue, highlighting the need for more efficient customer service processes.
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:
Singapore Latest News, Singapore Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
WP’s Louis Chua explains why $1 is worth less in Singapore than elsewhere'We are supposed to be one of the leading financial centres in the world, but our equity markets do not suggest so,' he added
Source: IndependentSG - 🏆 9. / 63 Read more »
Napkin used by Barcelona to sign Messi sold for nearly US$1 millionNEW YORK: The napkin on which Barcelona promised to sign Lionel Messi when he was a 13-year-old has been sold for 762,400 pounds US (US$969,000) the auction house Bonhams said on Friday (May 17). The nap
Source: ChannelNewsAsia - 🏆 6. / 66 Read more »
Napkin used by Barcelona to sign Messi sold for nearly $1 millionThe napkin on which Barcelona promised to sign Lionel Messi when he was a 13-year-old has been sold for 762,400 pounds ($969,000, auction house Bonhams said on Friday.
Source: ChannelNewsAsia - 🏆 6. / 66 Read more »
HDB resale prices up 0.9% in April, volume rebounds 15.7%Sixty-eight flats changed hands for at least $1 million each in April.
Source: The Straits Times - 🏆 8. / 63 Read more »
“Isn’t this considered unethical pricing!” — Diner complains after being charged $1 for small cup of hot water“How much is a cup of water in Singapore? ... charge $1 for a small cup of tap water (hot),” she expressed her dissatisfaction
Source: IndependentSG - 🏆 9. / 63 Read more »
Lower ERP rates at 7 locations during June school holidaysRates will be lowered by $1 at 13 gantries during certain times of the day from May 27 to June 23.
Source: The Straits Times - 🏆 8. / 63 Read more »