Customer service adviser jailed for taking over $200,000 from firm

When a customer paid in cash, Monica would keep the money in the safe, and at the end of the day, would report the total sales to the company director.

For more than two years, she took the cash collected from customers and underreport the total sales figure, said Deputy Public Prosecutor Kwang Jia Min.She also edited the sales report in the company's system so the accountant would not be able to detect the discrepancies in the sales figures. From July 2017 to November last year, Monica took about $223,800 from the company and remitted all the money back to her family in the Philippines.Court documents did not state how she was caught.When questioned by District Judge Marvin Bay, Monica cried and said her family in the Philippines was heavily in debt.

Her brother had also died, leaving her as the sole breadwinner, and she had to support her elderly parents and five-year-old daughter. She said through a translator that the family had borrowed money to buy medicine for her mother, who was suffering from heart problems, and the debt was so huge they could pay off only the interest.

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