SINGAPORE - From Tuesday , counter services at the Immigration & Checkpoints Authority building will be reserved for urgent cases with appointments, and walk-ins will be denied entry.
As government agencies here also scale down the number of counter-staff for safe distancing, the ICA has urged members of the public to use its e-services instead. These include those who have already made appointments on or after April 7, who will have to defer their visits till after May 4. New appointments during this period can no longer be made through the ICA's e-appointment service, and will only be processed through a dedicated webpage.
Only those who have received an approval appointment letter, expected within one working day, will be seen, the ICA said on Sunday.
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