A significant number of clients with cord blood units stored in one of Cordlife's tanks exposed to suboptimal storage temperatures have accepted the refund offer of annual fees from the year of the incident.
The company will also store cord blood units for these clients free of charge until their service agreements expire when their children turn 21.Cordlife will also strive to find a replacement for units found to be unsuitable for transplant due to viability issues. The health ministry said units in Tank 6 and a dry shipper were at high risk due to temperature fluctuations.
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