SINGAPORE - Consumers who suspect they are victims of mis-selling of financial products should immediately lodge a complaint with the relevant financial institutions, Minister of State for Trade and Industry Alvin Tan said on Thursday.
He was replying to queries by Mr Desmond Choo on the impact of undesirable marketing tactics for financial products such as ambush style marketing on less financially literate consumers and the recourse victims have. Financial institutions should conduct callbacks and surveys to check if clients understood the products they purchased at the roadshows.seeking feedback on proposals to enhance safeguards for proper conduct of digital prospecting and marketing activities.
Source: News Formal (newsformal.com)
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