Commentary: The future economy has arrived. It’s mostly digital and contact-free

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The coronavirus pandemic has accelerated trends in the Fourth Industrial Revolution, says Orange Business’ Nick Lambert.

There is strong momentum to achieve rapid digital transformation in Singapore. The Singapore Government recently announced that about S$500 million of the Fortitude Budget will be allocated to support the digital transformation of businesses.adopting PayNow Corporate since April, Deputy Prime Minister Heng Swee Keat emphasised that more help will be given to boost the use of digital solutions for enterprises that have not been able to implement such tools yet.

I expect APAC consumers to follow suit. E-commerce in APAC was forecast to be worth US$3.5 trillion by 2021, according to the eMarketer 2019 Global E-commerce Forecast. Data will be central to all the advances we make in e-health and e-commerce, as companies use customer experience and feedback to build insights that help make offerings better and relationships with end-users stronger.Other digital technologies will play vital roles in our new future in APAC and beyond.

 

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