SINGAPORE - For about four hours on Friday evening, Mr Eugene Ong tried repeatedly but failed to book a taxi home using the ComfortDelGro ride-hailing app.
“I logged out, and was unable to log back in,” the 34-year-old who works in the aviation industry said, adding that the error message on his app said there was a “server connection” problem.Several other users also left comments on ComfortDelGro’s Facebook page, expressing their frustrations with the app’s glitches on a Friday night.
ComfortDelGro sent a message to its network of taxi drivers at 8.30pm on Friday, saying the company was working to restore services after experiencing some “network issues”. It added that street hail service was still available. Mr Abdul Rahman’s Friday evening plan was also disrupted when his app was down starting at about 6pm.
Source: News Formal (newsformal.com)
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