CNA Explains: Singapore Airlines' SQ321 compensation offers – what are passengers' rights?

The interior of Singapore Airlines flight SQ321 after turbulence forced an emergency landing in Bangkokxy and the exterior of Samitivej Srinakarin Hospital, where some injured passengers were being treated. The plane was flying from London to Singapore when it was forced into an emergency landing in Bangkok on May 21, with one dead and dozens injured, some seriously.

This refers to an international reserve asset created by the International Monetary Fund, that is contested in a legal claim, said lawyer Robert Hedrick from Aviation Law Group in Seattle.“For damages in excess of that amount, if the air carrier proves that it was not at fault, it is not liable for more,” said Mr Hedrick.

“A UK passenger could take matters to a UK court, but if SIA doesn’t have any assets in the UK, they still have to bring the judgment to Singapore,” he said. “Thailand is just the emergency landing place, and you may not want to litigate in Thai court, as they are run by a set of rules that may not be familiar with."

Mr Hedrick from Seattle said that in offering compensation"promptly" – three weeks after the incident – SIA was taking the right step towards caring for customers. “Lawyers acting for passengers will then be able to ensure that the claims are fully evaluated and a calculation of their financial losses - which for those with truly life-changing injuries will likely run into the millions - is put to ,” she added.

However, Singapore-based lawyer Chooi said passengers with minor injuries might have different considerations.

Source: Law Daily Report (lawdailyreport.net)

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