When she messaged Knoc Knoc to find out what happened, they ended up trading barbs with each other in a lengthy text argument.
"At 9.15am, I tried to text them, but no response and I was waiting the whole time." recounted the Stomper. "After which, they claimed that I’m not educated because I didn’t understand the meaning of 'urgent'. They then further pull in family to say my parents didn’t teach me well!" The customer vented to Stomp:"What kind of nonsense service is that? I asked for a refund. They said they didn’t do refunds!
Source: News Formal (newsformal.com)
Complaint
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