Cisco offers big payment deferrals until 2021 as companies seek remote-work tools

OAKLAND, California: Cisco on Tuesday launched a US$2.5 billion financing program that lets its customers defer 95 per cent of payments until 2021, giving companies additional leeway at time when some are facing a cash crunch but also need more remote-work tools.

As the coronavirus forces many businesses to operate entirely online, many of them have adopted or boosted usage of video conferencing and virtual private network software, including Cisco's Webex and AnyConnect. The surge in internet activity has also increased usage of networking equipment that Cisco also sells.

Customers"are trying to reconcile how to make this investment to acquire solutions without knowing what's around the corner," Kristine Snow, senior vice president for financing arm Cisco Capital, said in an interview. Cisco, which has extended financing for over two decades, had US$9.6 billion in loans and other instruments in its portfolio as of Jan 25. The company held about US$8.5 billion in cash and equivalents at the time.

Its new program will be initially available in 19 locations, including the United States, Greater China, India and Germany. Hardware, software and services are covered, as are some fees charged by Cisco's sales and installation partners.

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