The experience left such a bad taste in his mouth that he has vowed never to purchase Apple products again. In fact, he made a real show out of it.Earlier this week, Liu Jin, best known for his role in 2015 comedyposted a video on Douyin, complaining about Apple’s “overbearing and unreasonable” ways.he had sent hisThe mobile phone was bought from an Apple store and he had only used it for a year and 19 days.
He was informed by the technician that there was an issue with the motherboard and it would cost 4,400 yuan to get it repaired. After checking with the customer service staff, it was confirmed that hardware-related issues would be fixed for free.However, after a week, he received a message informing him that due to “unauthorised modifications to the phone”, he would be charged 6,960 yuan for repairs.is based on factory inspection” which is final.
"[This video] is definitely not [to attract] eyeballs. My conscience is clear. I'm just standing up for my rights."In another video, Liu Jin reiterated that the phone was purchased from an authorised Apple store and had never been modified.He added that when he asked Apple which part of the phone was modified, they replied that the report could not be provided.
"Many authorised stores in China sell refurbished devices,” wrote one netizen, while another said: “Could it be that [Apple] dismantled [the phone] and falsely accused someone else?"
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