Carousell’s chief of staff Tan Su Lin said scarcity of tickets and demand from overseas made buyers easy prey for fraudsters.
“There were many contextual circumstances that led us to take this draconian action to suspend within the last two weeks. It was the panic window leading up to the concert where people, do or die, to see their idol in action.” Facebook was used in nearly half the scams in 2023, said the police. Carousell, too, is seeing scam activity, with 2,476 cases – roughly a quarter of all e-commerce scams conducted – on its platform.
“The question is how we, as platforms, can introduce more frictions to make it more difficult to abuse the platforms that were designed for legitimate use,” Mr Poon added.More scammers are posing as buyers to trick sellers into clicking on phishing links under the pretext of receiving payment for items they claimed to be interested to buy, said Ms Tan during the panel session.
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