Bintan hotel guest shares his side of story: Man 'pointed his middle finger at us', used F-word

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'It is unfortunate that they chose to loiter in the hotel lobby and to secretly film the exchange between me and the hotel without our permission instead of going for their breakfast like they intended.'

"If you listen carefully to the exchange and from the screenshots that 'Dan' had shared of a private conversation that he had with the hotel to continue probing into a matter that had nothing to do with him.

"However, they returned with the hotel owner to hammer on my door again and he raised his voice at me when I asked him why they can't wait until the next morning since she is already safely back in her room and I had already asked them not to disturb our rest earlier?""As you can see from the video, the hotel owner had smashed my phone out of my hands when I tried to take a video of his aggressive behaviour when I decided to check my family out the next morning,"...

"We decided to check out and forego the breakfast that we had already paid for to spare ourselves any further distress. "While waiting for our transport to take us away from the hotel, the hotel owner ordered his security to physically push me out of the hotel lobby instead of allowing us to wait in the lobby despite the fact that both my elderly parents have mobility issues in addition to the baggage and young kid that I was also managing."To be clear. I had already fully paid for the accomodations upon check-in.

 

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