Bank Staff Prevents Love Scam Victim from Sending Money to 'Bao Bao'

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A woman in her 70s tried to transfer money to her 'husband' abroad, but bank staff prevented her from doing so after suspecting it was a scam. Other banks have also encountered similar situations while trying to protect customers from losing their life savings to scammers.

Bank, Staff, Love Scam, Victim, Money Transfer, Scam, Customer, Life Savings

Bank staff called 'black-hearted' by love scam victim for not letting her send money to her 'bao bao'. Insisting her husband who lived abroad needed money, a woman in her 70s tried to transfer more than $50,000 at UOB’s Tampines branch in September. But when bank staff asked her for the couple’s proof of marriage, she claimed they had married overseas and her husband had kept the marriage certificate and wedding photos.

She initially cooperated but later tried to make a second transfer, prompting UOB to freeze her account. Other banks also said their employees have had rude encounters with customers, while trying to prevent them from losing their life savings to scammers. UOB’s Tampines deputy branch manager, Mr Denethor Wong, said he suspected the woman had never met her “husband” and warned her it was a scam. Reading their conversations, he saw that the scammer had showered her with sweet nothings only to borrow money from her. “He said: ‘Hi, baby, have you done the transfer already? Is it okay?’ And he kept pressing her,” said Mr Won

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