Alvin Tan on fixing DBS and Citibank digital banking disruptions on Oct 14

Approximately 2.5 million payment and ATM transactions could not be completed. DBS reopened its branches from 5.30pm to 9.30pm on Oct 14 to assist affected customers. Mr Tan, who gave this update in reply to MPs' questions in Parliament on Monday , said DBS and Citibank have fallen short of the requirements of the Monetary Authority of Singapore in ensuring that their critical IT systems are resilient against prolonged disruptions.

5 million payment and ATM transactions could not be completed. DBS reopened its branches from 5.30pm to 9.30pm on Oct 14 to assist affected customers. Mr Tan, who gave this update in reply to MPs' questions in Parliament on Monday , said DBS and Citibank have fallen short of the requirements of the Monetary Authority of Singapore in ensuring that their critical IT systems are resilient against prolonged disruptions.

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