TOKYO: Two decades after Japan rolled out an ambitious plan to go digital, the COVID-19 crisis has exposed the government's deeply rooted technological shortcomings as ministries remain stuck in a paper-driven culture that experts say is hurting productivity.
In its mid-year policy strategy, the government vowed to accelerate digitalisation of its outdated administration, which has delayed delivery of cash payouts to help citizens weather the pandemic.Much of the problem stems from Japan's preference for paper documents and seal for approval at government offices.
Currently, each ministry has developed its own LAN with various vendors, making it difficult to hold teleconferences with each other because of differences in their online security policy, a Cabinet Office official in charge of information technology strategy, who declined to be named, told Reuters.
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