German theoretical physicist Albert Einstein once said, “Strive not to be a success, but rather to be of value.” If everyone chose to be more conscientious and put more effort in providing value to the group they are with, especially when working for a company, then success will surely be next.
Coming from a global bank, she was pleasantly surprised to find it easy to adjust given the global work ethics, such as flexibility of work. “It felt Glocal, both local and global. Some of the practices and policies that I’ve seen work well for global companies are adopted at Security Bank. I can compare ours to global standards already.”Starting work with Security Bank during the pandemic also came at the right time.
One of the many things she established was the Security Bank leadership capability framework. “It’s a list of leadership competencies the Bank needs today, and in the future. When you ask what is the DNA of an SBC leader, it's very specific. We've defined this last year, and, this year, we're embedding it into the culture of the organization.”
Performance management is also part of Tetel’s scope. “We’re making sure that people are rated not only based on what they deliver, but also how they deliver and behave? We know performance assessment isn't just about sales, numbers, transactions, or volumes. How did you behave? Did you demonstrate behaviors consistent with our values? These are part of an employee’s performance appraisal, so it's more balanced.
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